ActionCOACH Business CoachingNickRuddle.com – the UK's leading business coach for the landscape industry
The Grow Landscapers Podcast show artwork

The Grow Landscapers Podcast · Episode 18

Training, support and time: Gareth Wilson

Published Feed duration 39:00

Original feed title, as published at the time: Gareth Wilson - Independent Expert Witness. Roles and businesses named in historical titles may have changed since.

Summary and discussion points are based on the full original interview. Businesses and roles refer to the recording period, not current biographies. Raw transcripts are not published.

About this conversation

Gareth Wilson of Independent Expert Witness, as discussed at the time of recording.

Gareth Wilson reflects on a long landscaping career and the practical changes that helped him use his time differently. The discussion ranges from administrative support and written records to checking job costs and managing a realistic diary. His experience offers a useful reminder that taking on more work is not the same as building a more manageable business.

Training is another central theme. Gareth discusses making time to learn how materials and installation methods work, seeking advice from experienced people and sharing knowledge with the team. For landscape owners, the episode encourages a deliberate pause before agreeing to another deadline: check capacity, manage expectations and invest in the support and skills needed to deliver properly.

Listen to the episode

Press play to listen. Audio is not preloaded. The audio is hosted by Acast, which may process technical data such as your IP address. Read the Acast privacy policy, listen on the official Acast page or open the audio file directly.

The duration above is the original RSS feed duration. Acast may insert advertising, so the current audio runtime can differ. Discussion timestamps below refer to the matching YouTube video, not the audio player.

Watch the full interview

Choose the video play control to connect to YouTube, which may use cookies or browser storage and receive technical information such as your IP address. This optional choice does not change your site analytics or marketing permission and is not remembered after you leave or reload this page.

Watch Gareth Wilson on YouTube (opens in a new tab). This opens YouTube in a new tab. The official audio remains available separately.

Discussion points in the video

These timestamps open the matching full interview on YouTube in a new tab. They do not seek the dynamically served audio.

  1. 16:35: Written agreements and communication records as part of managing project risk.
  2. 16:59: Administrative support, call-handling and freeing owner attention for the right work.
  3. 24:41: Product-specific training and continued investment in knowledge.
  4. 28:40: Diary management, client communication and reviewing actual time/materials against job earnings.
  5. 30:48: Seek experienced support, pause before committing and say no when capacity does not fit.

Put the discussion into practice

Explore practical support for your own landscape business.

Explore one-to-one business coaching